Returns & Exchanges
At Shop VIP Wear, we want you to feel like a celebrity in every piece you purchase. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log into your Shop VIP Wear account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Securely place your unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.
